RENTAL PROPERTY MANAGEMENT SERVICES
The sun rises and sets by our duties to the owners of the vacation
homes we manage. We are always mindful of our responsibility to maintain
your investment and to maximize your financial return. Our superior homeowner
relations are a great source of pride and the reason for our long-term
relationships.
INDIVIDUAL ATTENTION – Not only do we know your
name and look forward to visiting with you during your trips to your beach
home, we know the particulars of your property. This individual attention
allows us to know and meet your particular specifications for the upkeep
of your home.
IMPECCABLE PROPERTY MANAGEMENT –
From white glove cleaning to complex repairs, our team of housekeeping
and maintenance professionals are the best in the area. We recruit, hire
and continuously train Northwest Florida’s most talented human resources.
The result is a dependable field staff dedicated to keeping your property
in excellent order year-round.
24 X 7 HOTLINE – Not just for rental guests, a
senior member of the Emerald Sun staff is always on call, day or night,
year-round to respond to homeowners’ emergency requests.
CLEAR AND CONCISE REPORTING – Our homeowners receive
a Monthly Owner’s Statement along with their balance due. This statement
clearly outlines rental revenue, expenses, fees and occupancy.
ELITE MANAGEMENT TEAM – Emerald Sun Beach Rentals’
management team applies decades of professional management and hospitality
experience to achieve a perfect balance between customer service and our
homeowner’s return on investment. These professionals lead the Emerald
Coast’s most enthusiastic hospitality team in providing the best
level of care for our assets: our homeowners, their cottages and our rental
guests.
WORLD-CLASS MARKETING – A professional marketing
strategy gains awareness and generates rental guests for Emerald Sun’s
portfolio of fine beach cottages. Public relations, advertising and our
web site promote the beautiful beaches and picture-perfect cottages, as
well as their amenities provided by Emerald Sun Beach Rentals. A professional
marketing team is retained that provides top agency work.
YOU MAY WONDER WHY we always go the extra mile to care for our homeowners and their properties. It’s simple: we understand the personal nature of a beach rental property. It’s not just an investment. It’s a place you visit...where you relax, play, retreat and create dreams and memories. It’s your home.
Dear Emerald Sun Owners & Management:
I am writing this unsolicited letter to let you know what a joy it is to work with your staff at Emerald Sun, in particular, Jeramie and Shelley. We interviewed a number of rental agencies in the Florida area. As you know there were many that we could have used to manage our WaterSound Cottage. In the end, we chose Emerald Sun not only because of your longevity in the market place but, more importantly, the way in which you manage your business. You purposely chose to focus exclusively on the rental market along 30A and your staff provides the professionalism and personal attention your owners AND renters need.
As a new client of Emerald Sun, we were somewhat apprehensive about the initial revenue we could expect from our first summer season. The first year for any rental property can be challenging since there are no referrals to draw upon. Your reservations manager provided us with conservative projections and was confident her team could hit the target numbers. I’m happy to say that in our first two weeks of working with Emerald Sun, our actual revenue has been nearly double her projections. I want you to know how pleased we are with your stellar customer service, focused marketing strategies along with your staff’s attention and follow-up to every detail that goes into making a successful booking.
We are so pleased with our choice of property managers and we look forward to a successful and prosperous relationship with Emerald Sun.
Sincerely,
Marlene & David Kinley
WaterSound Cottage Owners
"Since we have been in the rental business we have come to know all "The Goods" and "The Bads" of rental management companies. We have many friends, neighbors and relatives using the various rental agencies in the Florida area and know that our choice is and will be Emerald Sun. Our renters are the real judges of our rental success; we rely on their input regarding the condition of the house and the quality of service provided by Emerald Sun Beach Rentals.
This is a note of thanks to all of you for providing us the opportunity to travel and visit family and know that our home and guests are in good hands during our absence."
Keith & Didon Comer
Ellijay, Georgia
Owners: East of the Sun and West of the Moon
"They care! Since we are not there to take care of our significant investment, we feel it is in good hands. The caliber of their clients, the care of the property, their responsiveness to problems, all give us great confidence that our investment is being well tended to.
Their recommendations of additions, replacements and attention to detail increases our rentals and encourages renters to return."
Ralph & Juli Mosley
Nashville, Tennessee
Owners: Villa Siena
"You are the greatest! You must be advertising in just the right places. Last year Barefoot'n had the highest rents by far over what we had ever garnered. It was even much better than when we were in Seaside. In addition, we heard lovely comments from guests we personally knew who stayed at Barefoot'n. Many thanks for the sterling service."
Katherine Hodge
Franklin, Tennessee
Owner: Barefoot'n
"During the 6 years since we built our second home, "Dune Tune," in Seclusion Dunes, in Seagrove Beach, we have had 3 rental management companies. The first one was too big and impersonal, both to us and our guests. The second one was too small, in their approach to marketing and the way the house was set up for guests. The third one, Emerald Sun, is “ Just Right!”
From the owners’ perspective, Emerald Sun Beach Rental gives us the most cordial personal service. The entire staff is extremely friendly and accommodating, and they take good care of our house.
I have heard from our guests that their contact with Emerald Sun is totally positive. They appreciate the concierge services that are available and all the niceties that are standard treatment by Emerald Sun: superior quality linens, soaps, shampoo, and extra necessities that many agencies don’t provide, plus the welcoming sand bucket of goodies that puts them immediately in beach mode.
Bill Wright and his competent staff are approaching rental management on the Emerald Coast with an upscale attitude. Emerald Sun is a class act!"
Lonnie and Beverly Ottzen
Atlanta, Georgia
Owners: Dune Tune
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